Outage in Qualys

US Platform 4: UI is intermittently inaccessible (IM-11808)

Resolved Major
November 04, 2024 - Started about 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is investigating an issue causing the US Platform 4 UI to be intermittently inaccessible for the users. Further updates will be shared as they become available. Ticket reference for this activity: IM-11808
Components affected
Qualys CertView (CERT)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/05/2024 04:15AM

This incident has been resolved now.

MONITORING about 2 months ago - at 11/04/2024 09:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 11/04/2024 05:58PM

Qualys Cloud Platform Operations is investigating an issue causing the US Platform 4 UI to be intermittently inaccessible for the users. Further updates will be shared as they become available. Ticket reference for this activity: IM-11808

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