Outage in Qualys

US Platform 1: Users getting logged out while navigating from VM/PC to any other modules (IM-11842)

Resolved Major
November 28, 2024 - Started 24 days ago - Lasted about 17 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations is investigating an issue where the users are logged out while navigating from VM/PC to any other modules on US Platform 1. Further updates will be shared as they become available. The ticket reference for this activity is IM-11842
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 11/29/2024 03:49AM

This incident has been resolved.

MONITORING 24 days ago - at 11/28/2024 10:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 24 days ago - at 11/28/2024 11:13AM

Qualys Cloud Platform Operations is investigating an issue where the users are logged out while navigating from VM/PC to any other modules on US Platform 1.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-11842

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