Outage in Qualys

US Platform 1: PCI External Scans Stuck In Processing (IM-11869)

Resolved Minor
December 25, 2024 - Started 10 months ago - Lasted 2 days
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue causing PCI external scans to remain stuck in processing. Further updates will be provided as they become available. Ticket reference for this activity: IM-11869
Components affected
Qualys PCI Compliance (PCI)

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/27/2024 11:16PM

This incident has been resolved.

MONITORING 10 months ago - at 12/27/2024 12:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 12/25/2024 10:31PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 12/25/2024 08:10PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 12/25/2024 05:34PM

Qualys Cloud Platform Operations is currently investigating an issue causing PCI external scans to remain stuck in processing. Further updates will be provided as they become available.
Ticket reference for this activity: IM-11869

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook