Outage in Qualys

US Platform 1: PCI External Scans Stuck In Processing (IM-11869)

Resolved Minor
December 25, 2024 - Started 4 months ago - Lasted 2 days
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating an issue causing PCI external scans to remain stuck in processing. Further updates will be provided as they become available. Ticket reference for this activity: IM-11869
Components affected
Qualys PCI Compliance (PCI)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/27/2024 11:16PM

This incident has been resolved.

MONITORING 4 months ago - at 12/27/2024 12:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 12/25/2024 10:31PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 12/25/2024 08:10PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 12/25/2024 05:34PM

Qualys Cloud Platform Operations is currently investigating an issue causing PCI external scans to remain stuck in processing. Further updates will be provided as they become available.
Ticket reference for this activity: IM-11869

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