Outage in Qualys

EU Platform 1: Patch Management Scans and Deployments Failing (IM-11911)

Resolved Minor
January 28, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

The Qualys Cloud Platform Operations team is currently investigating an issue with Patch Management scans and deployments that are failing on the Qualys EU Platform 1. We will provide further updates as they become available. The reference number for this incident ticket is IM-11911.
Components affected
Qualys Patch Management (PM)

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/29/2025 12:11AM

This incident has been resolved.

MONITORING 9 months ago - at 01/29/2025 12:06AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 01/28/2025 11:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 months ago - at 01/28/2025 08:27PM

The Qualys Cloud Platform Operations team is currently investigating an issue with Patch Management scans and deployments that are failing on the Qualys EU Platform 1. We will provide further updates as they become available. The reference number for this incident ticket is IM-11911.

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