Outage in Qualys

Multiple services are impacted on EU Platform 1 (IM-11946)

Resolved Minor
February 24, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Qualys Cloud Platform Operations is currently investigating the issue of multiple services that are impacted while loading on EU Platform 1. We will share further updates as they become available.
Components affected
Qualys Continuous Monitoring (CM) Qualys Secure Enterprise Mobility (SEM) Beta Qualys File Integrity Monitoring (FIM) Qualys Asset Inventory (AI) Qualys Endpoint Detection and Response (EDR) Qualys Container Security (CS) Qualys Patch Management (PM) Qualys Vulnerability Management (VM) Qualys CloudView (CV)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/24/2025 05:40PM

This incident has been resolved.

MONITORING about 2 months ago - at 02/24/2025 04:26PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 02/24/2025 04:21PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 02/24/2025 04:20PM

Qualys Cloud Platform Operations is currently investigating the issue of multiple services that are impacted while loading on EU Platform 1. We will share further updates as they become available.

Latest Qualys outages

EU Platform 2: Vulnerability Management (VM) | Empty CSV reports getting downloaded (IM-12050) - 1 day ago
US Platform 2: Container Security (CS) Users may experience a delay in scan processing for containers and images and sensor status on UI. (IM-12046) - 1 day ago
US Platform 2: WAS Scans to remain in "Submitted" status in UI for a long time (IM-12045) - 1 day ago
US Platforms 1 and 4: AWS Connectors Finishing In Errored State (IM-12042) - 3 days ago
US Platform 2 | Lag in VM Scan Processing (IM-12041) - 5 days ago

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