Outage in Qualys

EU Platform 2: Multiple timeouts observed on Cassandra (IM-11990)

Resolved Major
March 24, 2025 - Started about 1 month ago - Lasted 2 days
Official incident page

Need to monitor Qualys outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Qualys, and never miss an outage again.
Start Free Trial

Outage Details

Qualys Cloud Platform Operations is investigating an issue affecting container scanning, cluster sensor provisioning and a limited number of Qualys Container Security QScanner API calls to the Qualys backend. Ticket reference for this activity: IM-11990
Components affected
Qualys Container Security (CS)
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 03/26/2025 05:21PM

This incident has been resolved.

MONITORING 29 days ago - at 03/26/2025 01:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/25/2025 10:11AM

We are continuing to work on fixing this issue.

MONITORING about 1 month ago - at 03/25/2025 09:50AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/24/2025 08:44AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/24/2025 08:42AM

The issue has been identified and currently we are not observing any issue.

INVESTIGATING about 1 month ago - at 03/24/2025 08:35AM

Qualys Cloud Platform Operations is investigating an issue affecting container scanning, cluster sensor provisioning and a limited number of Qualys Container Security QScanner API calls to the Qualys backend.

Ticket reference for this activity: IM-11990

Latest Qualys outages

EU Platform 2: Vulnerability Management (VM) | Empty CSV reports getting downloaded (IM-12050) - 1 day ago
US Platform 2: Container Security (CS) Users may experience a delay in scan processing for containers and images and sensor status on UI. (IM-12046) - 1 day ago
US Platform 2: WAS Scans to remain in "Submitted" status in UI for a long time (IM-12045) - 1 day ago
US Platforms 1 and 4: AWS Connectors Finishing In Errored State (IM-12042) - 3 days ago
US Platform 2 | Lag in VM Scan Processing (IM-12041) - 5 days ago

Be the first to know when Qualys and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3964 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook