Outage in Qualys
US Platform 1, US Platform 3, EU Platform 1 and CA Platform 1: Asset Group Tag Not Assigned To Assets (IM-12005)
Resolved MinorIncident Report
Qualys Cloud Platform Operations is investigating an issue where assets are not being assigned to Asset Group tags as expected. Currently what has been observed is that newly added assets to Asset Groups are not reflecting under the Asset Group or Tag search after scan completion and processing. Further updates will be shared as they become available. IM-12005 for reference
Components affected
Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM)One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 04/03/2025 10:54AM
This Incident has been resolved.
MONITORING
7 months ago - at 04/03/2025 12:27AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 04/01/2025 10:12PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 months ago - at 04/01/2025 06:21PM
Update:
Qualys Cloud Platform Operations is still investigating an issue where assets are not being assigned to Asset Group tags as expected. Some users may notice that newly added assets to Asset Groups are not reflecting under the Asset Group or Tag search after scan completion and processing. The scope of this incident is isolated to the platforms identified but is not impacting all users.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12005.
INVESTIGATING
7 months ago - at 04/01/2025 05:57PM
Qualys Cloud Platform Operations is investigating an issue where assets are not being assigned to Asset Group tags as expected. Currently what has been observed is that newly added assets to Asset Groups are not reflecting under the Asset Group or Tag search after scan completion and processing. Further updates will be shared as they become available. IM-12005 for reference
Latest Qualys outages
US Platform 3: VM Scan Processing Delay (IM-12328) - 3 days ago
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