Outage in Qualys
US Platform 3: Delay observed in uploading Scan Results for Sensor and Agent (IM-12015)
Resolved MajorIncident Report
Qualys Cloud Platform Operations is investigating an issue causing delays in displaying Agent and sensor scan data in the UI on the Qualys US Platform 3.
Some functionality for the following apps will be impacted. CAR (CAR module will not generate manifests and jobs for assets and also will not evaluate results coming from the agent side), Portal, CAS, CMS, Reporting, NPS, OCA, VM/PC Scans and QGS
Further updates will be shared as they become available.
The reference ticket for this incident: IM-12015.
Components affected
Qualys Network Passive Sensor (PS) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Gateway Service (QGS) Qualys Vulnerability Management (VM) Qualys Container Security (CS) Qualys Cloud Agent (CA)One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 04/06/2025 10:26AM
This incident has been resolved.
MONITORING
7 months ago - at 04/06/2025 05:34AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 months ago - at 04/05/2025 07:00PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 04/05/2025 01:18PM
Qualys Cloud Platform Operations is investigating an issue causing delays in displaying Agent and sensor scan data in the UI on the Qualys US Platform 3.
Some functionality for the following apps will be impacted. CAR (CAR module will not generate manifests and jobs for assets and also will not evaluate results coming from the agent side), Portal, CAS, CMS, Reporting, NPS, OCA, VM/PC Scans and QGS
Further updates will be shared as they become available.
The reference ticket for this incident: IM-12015.
Latest Qualys outages
US Platform 3: VM Scan Processing Delay (IM-12328) - 3 days ago
US Platforms 1/2/3: Purge Rules Not Executing (IM-12320) - 10 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
