Outage in Qualys

US Platform 2 : GCP AV stuck in Synchronizing (IM-12070)

Resolved Major
May 05, 2025 - Started 13 days ago - Lasted 1 day
Official incident page

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Outage Details

US Platform 2 is currently experiencing an issue with GCP AV Connectors stuck in a synchronizing state. The Qualys Operations team is investigating the issue.
Components affected
Qualys CloudView (CV)
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 05/07/2025 12:18AM

This incident has been resolved.

IDENTIFIED 12 days ago - at 05/06/2025 12:33AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 13 days ago - at 05/05/2025 04:57PM

The Qualys Operations team is continuing to investigate this issue. Root Cause has not yet been identified. Further updates will be shared when available.

INVESTIGATING 13 days ago - at 05/05/2025 02:38PM

US Platform 2 is currently experiencing an issue with GCP AV Connectors stuck in a synchronizing state.
The Qualys Operations team is investigating the issue.

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