Outage in Qualys
US Platform 1: High Portal-Indexing lag (IM-12111)
Resolved MinorIncident Report
Qualys Cloud Platform Operations is currently investigating an issue that is causing performance degradation in the AV module on the Qualys US Platform 1. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket reference for this incident: IM-12111
Components affected
Qualys Cloud Agent (CA) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys AssetView (AV)One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/25/2025 08:43AM
This incident has been resolved.
MONITORING
5 months ago - at 05/25/2025 05:58AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 months ago - at 05/25/2025 03:54AM
Qualys Cloud Platform Operations is currently investigating an issue that is causing performance degradation in the AV module on the Qualys US Platform 1. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket reference for this incident: IM-12111
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