Outage in Qualys

US Platform 1: Slowness Loading Scan Results (IM-12119)

Resolved Minor
June 01, 2025 - Started 23 days ago - Lasted 8 days
Official incident page

Need to monitor Qualys outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Qualys, and never miss an outage again.
Start Free Trial

Outage Details

The Qualys Cloud Platform Operations team is currently investigating an issue affecting Qualys US Platform 1. As a result, some customers may experience longer scan results loading times. Further updates will be provided as they become available. The ticket reference for this incident is IM-12119.
Components affected
Qualys Vulnerability Management (VM) Qualys PCI Compliance (PCI) Qualys Policy Compliance (PC)
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 06/09/2025 04:19PM

This incident has been resolved.

IDENTIFIED 21 days ago - at 06/03/2025 06:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED 23 days ago - at 06/01/2025 01:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 23 days ago - at 06/01/2025 01:38PM

We are continuing to investigate this issue.

INVESTIGATING 23 days ago - at 06/01/2025 09:31AM

The Qualys Cloud Platform Operations team is currently investigating an issue affecting Qualys US Platform 1. As a result, some customers may experience longer scan results loading times.

Further updates will be provided as they become available.

The ticket reference for this incident is IM-12119.

Latest Qualys outages

US Platform 1: All WAS scans, EDR/EPP and CS Qscanner download impacted (IM-12158) - 2 days ago
Issue with Sharing Scans from VM to PCI (IM-12157) - 3 days ago
All SCPs: WAS Scans Error-Out with Internal Scanner on Version WAS-10.9.37-1 (IM-12154) - 4 days ago
All SCP Platform: VMDR Dashboard intermittently Getting "Application Crashed" - (IM-12150) - 11 days ago
US Platform 2: Scans Going Into Loading Status (IM-12149) - 12 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook