Outage in Qualys

US Platform 1: Slowness Loading Scan Results (IM-12119)

Resolved Minor
June 01, 2025 - Started 5 months ago - Lasted 8 days
Official incident page

Incident Report

The Qualys Cloud Platform Operations team is currently investigating an issue affecting Qualys US Platform 1. As a result, some customers may experience longer scan results loading times. Further updates will be provided as they become available. The ticket reference for this incident is IM-12119.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/09/2025 04:19PM

This incident has been resolved.

IDENTIFIED 5 months ago - at 06/03/2025 06:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 months ago - at 06/01/2025 01:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 06/01/2025 01:38PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/01/2025 09:31AM

The Qualys Cloud Platform Operations team is currently investigating an issue affecting Qualys US Platform 1. As a result, some customers may experience longer scan results loading times.

Further updates will be provided as they become available.

The ticket reference for this incident is IM-12119.

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