Outage in Qualys
US GOV Platform 1: Observing Issues with VM/PC Scans (IM-12625)
Resolved MajorIncident Report
Summary AI Generated
Qualys US GOV Platform 1 experienced a major incident where VM/PC scans failed to launch through both UI and API against IP and Asset Tag targets. The issue affected Vulnerability Management and Policy Compliance components for 4.7 hours. A fix was implemented and monitored before the incident was fully resolved.
Qualys Cloud Operations is currently investigating an issue with VM/PC scans on US GOV Platform 1. Scans are not launching via UI or API against IP and Asset Tag targets. Further updates will be shared as they become available. The ticket reference for this incident is IM-12625.
Components affected
Qualys Vulnerability Management (VM) Qualys Policy Audit / Policy Compliance (PA / PC)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/04/2026 07:39PM
This incident has been resolved.
MONITORING
2 days ago - at 05/04/2026 03:20PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 05/04/2026 02:58PM
Qualys Cloud Operations is currently investigating an issue with VM/PC scans on US GOV Platform 1. Scans are not launching via UI or API against IP and Asset Tag targets. Further updates will be shared as they become available. The ticket reference for this incident is IM-12625.
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