Outage in Qualys
KSA Platform 1: Qualys UI Login and VM, PA scans are Impacted [IM-12630]
Resolved MajorIncident Report
Summary AI Generated
The Qualys KSA Platform 1 experienced a major outage affecting user logins and preventing Vulnerability Management and Policy Audit scans from functioning properly. The incident impacted nearly all Qualys services including VMDR, WAS, EDR, Cloud Agent, and numerous other security and compliance tools across the platform. The issue was identified, fixed, and resolved after 9.5 hours of service disruption.
KSA Platform 1 is currently experiencing an issue with logins as well as the Vulnerability Management and Policy Audit scans are impacted.
The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12630.
Components affected
Qualys Flow (QFLOW) Qualys VMDR OT Qualys Network Passive Sensor (PS) Qualys Custom Assessment and Remediation (CAR) Qualys Web Application Scanning (WAS) Qualys Connector Centralization Qualys Unified Dashboard (UD) Qualys Out-of-Band Configuration Assessment (OCA) Qualys SaaS Detection and Response (SDR) Qualys Endpoint Detection and Response (EDR) Qualys Total AI Qualys TotalAppSec (TAS) Qualys Total Cloud Qualys Cloud Agent (CA) Qualys Container Security (CS) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys CertView (CERT) Qualys AssetView (AV) Qualys VMDR Mobile Qualys Security Assessment Questionnaire (SAQ) Qualys PCI Compliance (PCI) Qualys Vulnerability Management (VM) Qualys Threat Protection (TP) Qualys Patch Management (PM) Qualys File Integrity Monitoring (FIM) Qualys Gateway Service (QGS) Qualys Policy Audit / Policy Compliance (PA / PC)Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 05/07/2026 12:39PM
This incident has been resolved.
MONITORING
1 day ago - at 05/07/2026 07:18AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 05/07/2026 06:11AM
The issue has been identified and we are working on the fix.
INVESTIGATING
1 day ago - at 05/07/2026 05:16AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 05/07/2026 05:14AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 05/07/2026 03:13AM
KSA Platform 1 is currently experiencing an issue with logins as well as the Vulnerability Management and Policy Audit scans are impacted.
The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12630.
Latest Qualys outages
EU Platforms 2: PA Agent Backlog (IM-12624) - 3 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
