Outage in Qualys
IN Platform 1: Qualys UI Login Issue [IM-12668]
Resolved MinorIncident Report
Summary AI Generated
Qualys IN Platform 1 experienced login issues and failures in the Vulnerability Management (VM) and Policy Audit (PA) modules, while other features like API scans and reports continued functioning normally. Users were provided a temporary workaround login link during the 30.4-hour outage. The incident was resolved after implementing a fix and monitoring the results.
Qualys Cloud Operations is currently investigating an issue affecting user login to IN Platform 1. As a temporary workaround, users can log in using the following link: [https://qualysguard.qg1.apps.qualys.in/portal-front].
QWEB modules (Vulnerability Management (VM) and Policy Audit (PA)) are not loading at this time. However, other features, such as API scans, reports, and other modules, are functioning normally.
We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12668.
Components affected
Qualys Vulnerability Management (VM) Qualys Policy Audit / Policy Compliance (PA / PC)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/24/2026 07:43AM
This incident has been resolved.
MONITORING
4 days ago - at 05/23/2026 03:09PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 05/23/2026 01:25AM
Qualys Cloud Operations is currently investigating an issue affecting user login to IN Platform 1. As a temporary workaround, users can log in using the following link: [https://qualysguard.qg1.apps.qualys.in/portal-front].
QWEB modules (Vulnerability Management (VM) and Policy Audit (PA)) are not loading at this time. However, other features, such as API scans, reports, and other modules, are functioning normally.
We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12668.
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