Outage in Qualys
EU Platform 2: Delay in VM Scan Processing [IM-12659]
Minor
May 20, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12659.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 16 hours ago - at 05/21/2026 05:01PM
We are continuing to investigate this issue to understand the delays in Scanner and Cloud Agent VM scan processing.
INVESTIGATING
2 days ago - at 05/20/2026 12:46PM
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12659.
Latest Qualys outages
US Platform 1: WAS Scan Failures (IM-12667) - about 18 hours ago
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AE Platform 1: Slowness Loading VMDR UI (IM-12654) - 4 days ago
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