Outage in Qualys
US Platform 1: Slowness Loading PA UI (IM-12655)
Resolved MinorIncident Report
Summary AI Generated
The Qualys US Platform 1 experienced slow performance issues affecting the Policy Audit/Policy Compliance (PA/PC) module, causing delays when customers attempted to log in and load the PA interface. The incident lasted 4.7 hours before a fix was implemented and monitoring confirmed resolution.
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys US Platform 1. As a result, customers may experience slow performance when logging into PA Module may take longer to load.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12655.
Components affected
Qualys Policy Audit / Policy Compliance (PA / PC)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/18/2026 06:42PM
This incident has been resolved.
MONITORING
4 days ago - at 05/18/2026 03:18PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 05/18/2026 02:01PM
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys US Platform 1. As a result, customers may experience slow performance when logging into PA Module may take longer to load.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12655.
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