Outage in Quest

Cloud Service Provider Outage

Resolved Major

October 29, 2025 - Started 4 months ago - Lasted about 9 hours
Official incident page

Incident Report

Our cloud services provider is currently experiencing an outage that prevents customers from accessing their On Demand organizations. We will continue to monitor the situation and update this status as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/30/2025 01:07AM

Our cloud service provider has resolved the issue.

MONITORING 4 months ago - at 10/29/2025 09:25PM

Quest has implemented a temporary workaround that has successfully restored access to the On Demand portal. This resolves the immediate outage affecting portal availability.

INVESTIGATING 4 months ago - at 10/29/2025 05:11PM

Our cloud services provider is currently experiencing an outage that prevents customers from accessing their On Demand organizations.
You can follow real-time updates on our cloud service provider’s status page, here:
https://azure.status.microsoft/en-us/status

We’re actively monitoring the situation and will update this message as soon as more information becomes available.

INVESTIGATING 4 months ago - at 10/29/2025 04:24PM

Our cloud services provider is currently experiencing an outage that prevents customers from accessing their On Demand organizations.

We will continue to monitor the situation and update this status as soon as we have more information.

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