Outage in Quest
On Demand Recovery Backups for Entra ID Impacted
Resolved MinorIncident Report
We are aware of an issue that is impacting backups of Entra ID for some On Demand Recovery customers. An investigation is currently underway and we will report back soon.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/25/2025 04:31PM
This incident has been resolved.
IDENTIFIED
5 months ago - at 09/24/2025 09:06PM
Update.
Our investigation has confirmed that the issue is limited to backups of Entra ID B2C tenants for some On Demand Recovery customers. The Quest team is actively implementing a fix, and we anticipate the issue will be fully resolved within 24 hours.
INVESTIGATING
5 months ago - at 09/24/2025 01:46PM
We are aware of an issue that is impacting backups of Entra ID for some On Demand Recovery customers. An investigation is currently underway and we will report back soon.
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