Outage in QuickBooks

QuickBooks Online - Unable to use Global Search for recent transactions

Resolved Minor
October 08, 2024 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue in which the Global Search is not returning any results.
Components affected
QuickBooks Online
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/09/2024 12:11AM

This issue has been resolved. The search feature is now working and will show results for all transactions recently created.

MONITORING 4 months ago - at 10/08/2024 09:02PM

A fix has been implemented, but it may take a few hours before the Global Search starts returning results. We appreciate your patience while work is completed to resolve this issue.

IDENTIFIED 4 months ago - at 10/08/2024 07:11PM

We’ve identified the source of the problem and are working to resolve the issue.

INVESTIGATING 4 months ago - at 10/08/2024 04:57PM

We are currently investigating an issue in which the Global Search is not returning any results.

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