Outage in QuickBooks

QBO VAT return showing incorrect figures

Resolved Minor
November 15, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware, a subset of QBO customers are experiencing an issue where "all figures show as 0 despite transactions being present in the VAT period". We’ve identified the source of the problem and are working to fix it. We’ll share updates on our progress. We apologize for the inconvenience and hope to get everything up and running soon!
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/16/2024 12:32AM

We are pleased to share that the incident has been resolved.

Thank you for your patience as we worked to address this issue.

IDENTIFIED about 1 month ago - at 11/15/2024 08:25PM

We are aware, a subset of QBO customers are experiencing an issue where "all figures show as 0 despite transactions being present in the VAT period". We’ve identified the source of the problem and are working to fix it. We’ll share updates on our progress.
We apologize for the inconvenience and hope to get everything up and running soon!

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