Outage in QuickBooks

Some customers using QuickBooks Online Core Payroll are seeing an error message when trying to submit their Full Payment Submission (FPS) / Employer Payment Summary (EPS)

Resolved Minor

April 28, 2025 - Started 12 months ago - Lasted 1 day
Official incident page

Incident Report

Some customers using QuickBooks Online Core Payroll are currently getting an error when trying to submit their FPS/ EPS We’re working with our engineering teams to fix this and will keep you updated. We apologise for the inconvenience and hope to get everything up and running soon!

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/29/2025 03:17PM

This incident has been resolved.

MONITORING 12 months ago - at 04/29/2025 10:15AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 04/29/2025 10:15AM

A fix has been implemented and we are monitoring the results. We kindly request QuickBooks Online Core Payroll customers to re-submit FPS / EPS if these were previously unsuccessful.

INVESTIGATING 12 months ago - at 04/28/2025 12:24PM

Some customers using QuickBooks Online Core Payroll are currently getting an error when trying to submit their FPS/ EPS
We’re working with our engineering teams to fix this and will keep you updated.
We apologise for the inconvenience and hope to get everything up and running soon!

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