Outage in QuickBooks

Some customers using QuickBooks Online Core Payroll are seeing an error message when trying to submit their Full Payment Submission (FPS) / Employer Payment Summary (EPS)

Resolved Minor
April 28, 2025 - Started 26 days ago - Lasted 1 day
Official incident page

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Outage Details

Some customers using QuickBooks Online Core Payroll are currently getting an error when trying to submit their FPS/ EPS We’re working with our engineering teams to fix this and will keep you updated. We apologise for the inconvenience and hope to get everything up and running soon!
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 04/29/2025 03:17PM

This incident has been resolved.

MONITORING 25 days ago - at 04/29/2025 10:15AM

We are continuing to monitor for any further issues.

MONITORING 25 days ago - at 04/29/2025 10:15AM

A fix has been implemented and we are monitoring the results. We kindly request QuickBooks Online Core Payroll customers to re-submit FPS / EPS if these were previously unsuccessful.

INVESTIGATING 26 days ago - at 04/28/2025 12:24PM

Some customers using QuickBooks Online Core Payroll are currently getting an error when trying to submit their FPS/ EPS
We’re working with our engineering teams to fix this and will keep you updated.
We apologise for the inconvenience and hope to get everything up and running soon!

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