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Outage in QuickBooks

QuickBooks Online Payroll - Intermittent Issue

Resolved Minor
May 12, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

QuickBooks Online Payroll experienced intermittent issues that prevented some users from accessing payroll functions for 1.2 hours. The service disruption affected QuickBooks Online components during the incident period. The issue was resolved after teams implemented a fix and confirmed that payroll functions were restored to normal operation.

We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
Components affected
QuickBooks Online

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/12/2026 09:00PM

Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions.

Thank you for your patience as we worked to resolve this issue.

MONITORING 4 days ago - at 05/12/2026 08:54PM

A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

INVESTIGATING 4 days ago - at 05/12/2026 08:14PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 05/12/2026 07:49PM

We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

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