Outage in Radius Networks

Elevated errors from upstream service provider partners

Resolved Minor

July 30, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified elevated errors from one of our upstream service providers. These errors may affect timeliness and accuracy of ETA calculations. We are investigating the issue.

Components affected

Radius Networks Flybuy API Radius Networks Flybuy Webhooks Radius Networks Flybuy Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/31/2024 02:38AM

Our upstream providers have resolved the issue and the Flybuy system is no longer experiencing any elevated error rates.

IDENTIFIED over 1 year ago - at 07/30/2024 11:50PM

Upstream service providers appear to have recovered and Flybuy systems are not showing elevated error rates. The team is continuing to monitor.

IDENTIFIED over 1 year ago - at 07/30/2024 11:34PM

AWS is reporting that several core services are experiencing instability that are affecting multiple service providers. We are monitoring impact on our services and progress on resolution by AWS and affected service provider partners.

INVESTIGATING over 1 year ago - at 07/30/2024 11:04PM

We have identified elevated errors from one of our upstream service providers. These errors may affect timeliness and accuracy of ETA calculations. We are investigating the issue.

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