Outage in Radius Networks
Order ETA Calculation Degradation
Resolved Minor
May 07, 2026 - Started 8 days ago
- Lasted about 1 hour
Incident Report
We are currently investigating an issue affecting ETA calculation accuracy for some orders. ETA updates may be delayed or inconsistent while the issue is being addressed.
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 05/07/2026 04:18PM
Mitigations have been implemented. We are no longer experiencing a degraded level of service. The incident response team is continuing to monitor the situation.
IDENTIFIED
8 days ago - at 05/07/2026 04:04PM
The source of the ETA calculation degradation has been identified, and teams are working on mitigation measures.
INVESTIGATING
8 days ago - at 05/07/2026 03:51PM
We are currently investigating an issue affecting ETA calculation accuracy for some orders. ETA updates may be delayed or inconsistent while the issue is being addressed.
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