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We have observed SMS delivery returning to normal, error rates have decreased, and backlog of events has been processed. The upstream provider has indicated they are still addressing residual issues on certain US networks. We will continue to monitor closely.
Upstream provider issues have been identified and are limited to certain networks in the US, affecting a subset of short codes.
We are currently seeing degraded performance for voice services and elevated delays and errors in SMS delivery. Our team is actively investigating.
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