Outage in Radius Networks
Some SMS and voice services impacted by upstream telephony provider issue
Resolved Minor
August 28, 2025 - Started 28 days ago
- Lasted about 5 hours
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Outage Details
We are currently seeing degraded performance for voice services and elevated delays and errors in SMS delivery. Our team is actively investigating.
Latest Updates ( sorted recent to last )
MONITORING
28 days ago - at 08/28/2025 09:54PM
We have observed SMS delivery returning to normal, error rates have decreased, and backlog of events has been processed. The upstream provider has indicated they are still addressing residual issues on certain US networks. We will continue to monitor closely.
IDENTIFIED
28 days ago - at 08/28/2025 07:53PM
Upstream provider issues have been identified and are limited to certain networks in the US, affecting a subset of short codes.
INVESTIGATING
28 days ago - at 08/28/2025 06:30PM
We are currently seeing degraded performance for voice services and elevated delays and errors in SMS delivery. Our team is actively investigating.
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