Outage in Rafiki Payout API
Airtel TZ and UG Disabled due to scheduled maintenance
Resolved Major
September 13, 2026 - Started 3 days ago
- Lasted about 11 hours
Incident Report
Dear Valued Client,
We’re currently experiencing downtime processing Airtel transfers in Uganda and Tanzania. due to an outage with the telco.
Kindly hold traffic while we work with our partner to resolve the issue. We’ll update you as soon as services are restored.
We apologize for the inconvenience and appreciate your patience and understanding.
Regards,
Rafiki Operations Team
Components affected
Rafiki Payout API 🇹🇿 Tanzania Mobile Money Rafiki Payout API Airtel Rafiki Payout API 🇺🇬 Uganda Mobile Money Rafiki Payout API AirtelTrusted by 1,000+ teams
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INVESTIGATING
3 days ago - at 09/13/2026 10:17PM
Dear Valued Client,
We’re currently experiencing downtime processing Airtel transfers in Uganda and Tanzania. due to an outage with the telco.
Kindly hold traffic while we work with our partner to resolve the issue. We’ll update you as soon as services are restored.
We apologize for the inconvenience and appreciate your patience and understanding.
Regards,
Rafiki Operations Team
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