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Outage in Rainbow

[France] Rainbow – Connectivity issue between our hosting provider and the Orange network

Resolved Minor
October 02, 2026 - Started 5 days ago - Lasted about 10 hours

Incident Report

We are currently experiencing network disruptions between our hosting provider and the Orange network in France.Users accessing Rainbow through an Orange internet connection may experience intermittent connectivity issues. This may affect access to different Rainbow services.We will share further updates as more information becomes available.

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Latest Updates ( sorted recent to last )
INVESTIGATING 5 days ago - at 10/02/2026 01:22PM

We are currently experiencing network disruptions between our hosting provider and the Orange network in France.Users accessing Rainbow through an Orange internet connection may experience intermittent connectivity issues. This may affect access to different Rainbow services.We will share further updates as more information becomes available.

IDENTIFIED 5 days ago - at 10/02/2026 01:50PM

OVHcloud has a network connectivity issue between Orange and OVHcloud. Their teams are working to restore normal connectivity.You can follow the provider’s updates here: u003chttps://network.status-ovhcloud.com/incidents/jqxcrgr138b4u003eWe will share further updates as more information becomes available.

MONITORING 5 days ago - at 10/02/2026 02:52PM

OVHcloud has confirmed that connectivity was fully restored on October 2, 2026, at 16:40 CEST (14:40 UTC).We are also monitoring Rainbow services to confirm continued stability.Further details are available on [OVHcloud’s status page](https://network.status-ovhcloud.com/incidents/jqxcrgr138b4).

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