Check if Rainbow is down, recent outages, user-reported issues, and outages map.
Rainbow is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Rainbow status data.
IsDown has tracked 15 incidents since started monitoring Rainbow status in May 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 01, 2025
08:48 AM EDT
|
Minor | Intermittent issue with deskphone calls for some customers | 15 minutes |
|
Oct 01, 2025
08:19 AM EDT
|
Minor | Intermittent issue with deskphones calls | 29 minutes |
|
Sep 24, 2025
11:49 AM EDT
|
Minor | Degradated performance on API services | about 1 hour |
|
Sep 16, 2025
03:37 PM EDT
|
Major | Issue with Collaboration | about 2 hours |
|
Sep 12, 2025
11:19 AM EDT
|
Major | [WW] Rainbow Hub telephony incident | 23 minutes |
|
Aug 27, 2025
04:13 PM EDT
|
Minor | Rainbow Hub Telephony North America - External outgoing calls | about 4 hours |
|
Aug 20, 2025
08:47 AM EDT
|
Minor | [DE] Degraded performance - network issue | about 4 hours |
|
Aug 20, 2025
05:51 AM EDT
|
Minor | Global problem on Rainbow Hub due to network problem | about 3 hours |
|
Aug 13, 2025
10:33 AM EDT
|
Minor | Rainbow Hub - Intermittent issues with softphony | about 1 hour |
|
Jul 16, 2025
11:37 PM EDT
|
Minor | Network incident | about 1 hour |
No comments yet
| Component | Status |
|---|---|
| Germany (DE) | OK |
| North America (NA) | OK |
| Australia-New Zealand (ANZ) | OK |
| Asia-Pacific (APAC) | OK |
| Europe u0026 Middle East (EMEA) | OK |
| Caribbean u0026 Latin America (CALA) | OK |
| Global (WW) | OK |
Global telecommunications service offering voice, video, and messaging solutions across multiple regions including DE, NA, ANZ, APAC, EMEA, WW, and CALA.
Monitoring Rainbow since May 2025
Tracking 7 Rainbow services and regions
15 incidents in 2025
Number of Incidents
5 issues
Last incident
12 days ago
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Rainbow isn't down. You can check Rainbow status and incident details on the top of the page. IsDown continuously monitors Rainbow official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Rainbow is currently operational. You can check Rainbow status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Rainbow being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Rainbow official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Rainbow last outage was on October 01, 2025 with the title "Intermittent issue with deskphone calls for some customers"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Rainbow and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Rainbow is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Rainbow's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Rainbow with maximum flexibility
IsDown monitors Rainbow for major outages. A major outage is when Rainbow experiences a critical issue that severely affects one or more services/regions. When Rainbow marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Rainbow status page for minor outages. A minor outage is when Rainbow experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Rainbow status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Rainbow and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Rainbow and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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