Sangoma status updated
Sangoma is working normally
This chart shows the number of user-reported issues for Sangoma service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Sangoma is down.
See where users report Sangoma is down. The map shows recent Sangoma outages from around the world.
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See what users report when Sangoma is down and how Sangoma outages affect them.
Medical - They system is not pulling any of the faxes and showing them as not populating. Even though there is a queue with the number of faxes in the system..
In the last 90 days, Sangoma had 24 incidents (6 major outages and 18 minor incidents) with a median duration of 3 hours 52 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Sangoma outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We have discovered an issue with calls not being processed to available agents that is currently ...
|
Jul 16, 2026 at 04:19 PM UTC
|
about 2 hours |
|
We have discovered an issue with Switchvox Cloud product. Troubles are with inbound & outbound c...
|
Jul 15, 2026 at 09:59 PM UTC
|
about 1 hour |
|
We have discovered an issue with a subset of Business Voice (BV) customers. The reports are that...
|
Jul 15, 2026 at 09:38 PM UTC
|
about 2 hours |
|
We have discovered an issue with our store portal that is currently affecting portal.sangoma.com,...
|
Jul 10, 2026 at 01:04 PM UTC
|
1 day |
|
During this maintenance window, we will be performing essential updates and improvements to enhan...
|
Jul 07, 2026 at 03:06 PM UTC
|
41 minutes |
|
We have discovered an issue with the e-fax portal being unreachable that is currently affecting f...
|
Jul 06, 2026 at 03:31 PM UTC
|
about 6 hours |
|
We are noticing a small subset of Switchvox Cloud customers are having issues with outbound call ...
|
Jul 01, 2026 at 04:04 PM UTC
|
about 5 hours |
|
We have discovered an issue with queue calls not being forwarded to agents that is currently affe...
|
Jun 19, 2026 at 02:30 PM UTC
|
about 2 hours |
|
We have discovered an issue with Portal.Sangoma currently being unreachable. Our Engineering tea...
|
Jun 16, 2026 at 03:39 AM UTC
|
about 3 hours |
|
We have discovered an issue with multiple portals. Our engineering team is actively investigating...
|
Jun 15, 2026 at 04:21 PM UTC
|
about 5 hours |
Check upcoming Sangoma maintenance windows. 2 scheduled maintenances may affect Sangoma status.
Scheduled for July 20, 2026 at 12:30 AM EDT · until 01:30 AM EDT
During this maintenance window, we will be performing essential updates and improvements to enhance the stability and performance of SIPStation UK. As a result of this you may experience temporary downtime or reduced functionality. This maintenanc...
Scheduled for July 21, 2026 at 10:00 PM EDT · until 11:00 PM EDT
During this maintenance window, we will be performing essential updates and improvements to enhance the stability and performance of Switchvox SIP Trunking. As a result, Switchvox Cloud customers and any Prem customers utilizing Switchvox/DCS Trun...
Check if any Sangoma component is down. View the current status of 17 services and regions.
| Component | Status |
|---|---|
| CDR/ACD reports in control panel | OK |
| Comm-unitY Platform | OK |
| Control Panel Access for Moves/Adds/Changes | OK |
| CRM Link | OK |
| FaxLync | OK |
| ftp.pbxtra.com | OK |
| HUD Classic desktop application | OK |
| HUD Mobile | OK |
| HUDweb | OK |
| Paperless Fax | OK |
| Scheduled Reports | OK |
| Technical Support | OK |
| Video Collaboration | OK |
| Voicemail to Email | OK |
| Voice Services for Australia/New Zealand | OK |
| Voice Services for USA | OK |
| Zipwhip | OK |
Teams that track Sangoma status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
IsDown has monitored Sangoma continuously since June 2021, tracking this VoIP & Communication for 5 years. Over that time, we've documented 45 outages and incidents, averaging 0.7 per month.
We monitor Sangoma's official status page across 17 components. IsDown interprets Sangoma statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Sangoma is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Sangoma status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Sangoma's status page every few minutes, across all 17 components. We combine official status data with user reports to detect when Sangoma is down, often before the vendor announces it.
When Sangoma status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Sangoma official status page for major/minor outages or downtimes. A major outage is when Sangoma experiences a critical issue that severely affects one or more services/regions. A minor incident is when Sangoma experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Sangoma outage, we send you an alert and update your dashboard and status page.
Sangoma and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Sangoma status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Sangoma publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Sangoma and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 6,320+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public / private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Sangoma outage alerts like Downdetector? IsDown monitors Sangoma's official status page for verified incident data, not just user reports. Know exactly when Sangoma is down, which components are affected, and when service health is restored. Here's why official Sangoma status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Sangoma status page monitoring. Know when Sangoma is down with real time incident details. | ||
| Monitor 6,320+ services including Sangoma in a single dashboard. | ||
| Instant Sangoma outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Sangoma official status plus user reports for early outage detection. | ||
| Maintenance feed for Sangoma | ||
| Granular alerts filtering by Sangoma components and regions. |
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Sangoma isn't down. You can check Sangoma status and incident details on the top of the page. IsDown continuously monitors Sangoma official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Sangoma is currently operational. You can check Sangoma status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Sangoma being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Sangoma official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Sangoma last outage was on July 16, 2026 with the title "Calls Not Processing Issue - CX"
IsDown has tracked 45 Sangoma incidents since June 2021.
Check the Sangoma status at the top of this page. IsDown combines official status page data with user reports to show whether Sangoma is down for everyone or if the issue is on your end.
IsDown monitors 17 Sangoma components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sangoma and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Sangoma is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sangoma's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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