Outage in Rapid7

Delayed Alerts - EU Region

Resolved Major
December 02, 2024 - Started 11 months ago - Lasted about 14 hours
Official incident page

Incident Report

We are actively investigating an issue affecting Rapid7's ability to trigger alerts in the EU region. Our team is working diligently to resolve this. Please note that this does not impact log ingestion.
Components affected
Rapid7 Event Processing

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/03/2024 03:22PM

This incident has been resolved.

MONITORING 11 months ago - at 12/03/2024 03:34AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 12/03/2024 02:20AM

Our team has identified the issue, confirming that it specifically impacts alerts configured with custom detection rules.
We are actively working to restore the affected services and will provide updates as progress is made.

Thank you for your patience

INVESTIGATING 11 months ago - at 12/03/2024 01:30AM

We are actively investigating an issue affecting Rapid7's ability to trigger alerts in the EU region. Our team is working diligently to resolve this. Please note that this does not impact log ingestion.

Latest Rapid7 outages

InsightVM Cloud Reporting Page Loading Issues (AP) - 3 days ago
InsightVM Exposure Analytics Dashboard Disruption - about 1 month ago
Monitoring Surface Command Performance in eu-central-1 - about 1 month ago
InsightVM (US2) - Degragation of service - about 1 month ago
InsightVM Exposure Analytics Dashboard Cards Not Loading - about 1 month ago

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