Outage in Raptor Technology
Badge Alert Partial Service Disruption
Resolved Major
March 03, 2026 - Started 29 days ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
Raptor Technology's Badge Alert system experienced a technical issue that caused intermittent service disruptions for 6.3 hours, impacting districts' safety operations. The engineering team identified the root cause and applied remediation efforts, with the system entering a recovery state. Users were advised to use the Raptor Alert mobile/web application and established emergency protocols as workarounds during the outage.
We have identified a technical issue currently impacting the Raptor Badge Alert system. Our Engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We recognize the impact this interruption may have on your district and want to assure you that resolution remains our highest priority.
In the meantime, please utilize the Raptor Alert mobile or web application, along with your established emergency initiation protocols, to ensure continuity of your safety operations. We will continue to provide updates as progress is made.
We will be providing our next update as soon as possible.
Regards,
The Raptor Team
In the meantime, please utilize the Raptor Alert mobile or web application, along with your established emergency initiation protocols, to ensure continuity of your safety operations. We will continue to provide updates as progress is made.
We will be providing our next update as soon as possible.
Regards,
The Raptor Team
Components affected
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Latest Updates ( sorted recent to last )
29 days ago - at 03/03/2026 07:08PM
We have identified a technical issue currently impacting the Raptor Badge Alert system. Our Engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We recognize the impact this interruption may have on your district and want to assure you that resolution remains our highest priority.
In the meantime, please utilize the Raptor Alert mobile or web application, along with your established emergency initiation protocols, to ensure continuity of your safety operations. We will continue to provide updates as progress is made.
We will be providing our next update as soon as possible.
Regards,
The Raptor Team
29 days ago - at 03/03/2026 07:48PM
We have identified that Raptor Badge Alert is currently experiencing an intermittent service interruption. Raptor Engineering immediately investigated the root cause of the issue and applied remediation efforts. We now believe that we are in a recovery state and are continuing to monitor performance to ensure complete resolution. Fully restoring service as quickly as possible is our top priority.
Until a complete recovery is reached, please plan to use the Raptor Alert application or an alternative method for emergency management initiation.
We will be providing our next update as soon as possible.
Regards,
The Raptor Team
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