Outage in Raptor Technology
PublicSchoolWORKS Increased Load Times
Resolved Minor
August 03, 2026 - Started 3 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
**PublicSchoolWORKS Increased Load Times** PublicSchoolWORKS experienced slower-than-normal system performance lasting approximately 3.8 hours, during which users encountered increased load times across the platform. The incident was classified as minor, and Raptor Technology's team investigated and worked to restore normal response times. Service was resolved following the investigation period.
We are aware that our system is currently experiencing slower-than-normal performance. Our team is actively investigating the issue and working to restore normal response times as quickly as possible. During this time, you may experience increased load times.
We apologize for this service interruption and for any impact it has had on your district. We are committed to providing the best possible service, reliability, and performance across all PublicSchoolWORKS products and use cases, including continuous improvement to ensure as few service interruptions as possible. We will prioritize corrective actions based on our root cause analysis as we learn more.
We apologize for this service interruption and for any impact it has had on your district. We are committed to providing the best possible service, reliability, and performance across all PublicSchoolWORKS products and use cases, including continuous improvement to ensure as few service interruptions as possible. We will prioritize corrective actions based on our root cause analysis as we learn more.
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Latest Updates ( sorted recent to last )
3 days ago - at 08/03/2026 07:49PM
We are aware that our system is currently experiencing slower-than-normal performance. Our team is actively investigating the issue and working to restore normal response times as quickly as possible. During this time, you may experience increased load times.
We apologize for this service interruption and for any impact it has had on your district. We are committed to providing the best possible service, reliability, and performance across all PublicSchoolWORKS products and use cases, including continuous improvement to ensure as few service interruptions as possible. We will prioritize corrective actions based on our root cause analysis as we learn more.
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