Outage in Rebuy
Challenges with Smart Cart v2
Resolved MinorIncident Report
We are currently receiving reports that Smart Cart v2 is experiencing intermittent loading issues for some customers. Legacy carts continue to function as expected, while v2 carts have temporarily reverted to the native cart. Our team is actively investigating the situation. Thank you for your patience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 12/18/2024 01:17PM
The issue has been resolved, and our engineering team will conduct a root cause analysis. We will provide an update in this outage with the post-mortem once it is complete.
MONITORING
11 months ago - at 12/18/2024 01:10PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 months ago - at 12/18/2024 12:20PM
We are currently receiving reports that Smart Cart v2 is experiencing intermittent loading issues for some customers. Legacy carts continue to function as expected, while v2 carts have temporarily reverted to the native cart. Our team is actively investigating the situation. Thank you for your patience.
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