Outage in Recare

Users unable to log in

Resolved Major
August 29, 2025 - Started 20 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Users are currently unable to log in due to a disruption with one of our external providers - https://status.seald.io/. Aufgrund einer externen Störung außerhalb unserer Kontrolle können aktuell keine Bestätigungscodes für die Anmeldung bei Recare versendet werden. Es wird aktiv an der Behebung des Problems gearbeitet. Wir bitten Sie für die Unannehmlichkeiten um Entschuldigung.
Components affected
Recare Sender App Recare Receiver App
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 08/29/2025 03:08PM

This incident has been resolved. Confirmation codes are being sent out again.

MONITORING 20 days ago - at 08/29/2025 02:39PM

A fix has been implemented and we are currently monitoring the issue.

INVESTIGATING 20 days ago - at 08/29/2025 02:23PM

Users are currently unable to log in due to a disruption with one of our external providers - https://status.seald.io/.

Aufgrund einer externen Störung außerhalb unserer Kontrolle können aktuell keine Bestätigungscodes für die Anmeldung bei Recare versendet werden. Es wird aktiv an der Behebung des Problems gearbeitet. Wir bitten Sie für die Unannehmlichkeiten um Entschuldigung.

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