Outage in Recare

Users unable to log in or use encryption functionality

Resolved Major

July 16, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

Issues with our external encryption provider Seald are impacting both login and application usage. Probleme bei unserem externen Verschlüsselungsanbieter Seald beeinträchtigen sowohl die Anmeldung als auch die Nutzung der Anwendung. Es wird aktiv an der Behebung des Problems gearbeitet. Wir bitten Sie für die Unannehmlichkeiten um Entschuldigung.

Components affected

Recare Sender App Recare Receiver App

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 07/16/2026 07:44AM

Our external provider has confirmed the incident has been resolved. Users can log in to the application and use encryption services.

INVESTIGATING 9 days ago - at 07/16/2026 07:11AM

Seald are continuing to investigate this issue - https://status.seald.io/

INVESTIGATING 9 days ago - at 07/16/2026 06:52AM

Issues with our external encryption provider Seald are impacting both login and application usage.

Probleme bei unserem externen Verschlüsselungsanbieter Seald beeinträchtigen sowohl die Anmeldung als auch die Nutzung der Anwendung. Es wird aktiv an der Behebung des Problems gearbeitet. Wir bitten Sie für die Unannehmlichkeiten um Entschuldigung.

Latest Recare outages

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