Outage in ReCharge Payments
Elevated errors affected by our Cloud Hosting Provider.
Resolved MinorIncident Report
We are experiencing service degradation across all services due to an issue at our Cloud Hosting Provider, we will provide updates as we have them.
Components affected
ReCharge Payments ReCharge API ReCharge Payments ReCharge Admin panel ReCharge Payments ReCharge Checkout ReCharge Payments ReCharge Marketing website ReCharge Payments Shopify API & Mobile ReCharge Payments Shopify Admin ReCharge Payments Shopify Third party services ReCharge Payments Shopify Storefront ReCharge Payments Avalara Tax Calculation Service ReCharge Payments AWS s3-us-west-1 ReCharge Payments AWS s3-us-west-2 ReCharge Payments SendGrid API v2 ReCharge Payments ReCharge Developer documentation ReCharge Payments Google Cloud Platform Google Cloud Networking ReCharge Payments Google Cloud Platform Google Cloud SQL ReCharge Payments Google Cloud Platform Google Container Engine ReCharge Payments Google Cloud Platform Google Compute Engine ReCharge Payments Google Cloud Platform Identity & Access Management ReCharge Payments Google Cloud Platform Identity & Security ReCharge Payments Zendesk ReCharge Payments Charge ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 03/30/2023 02:54PM
Our Cloud Hosting Provider has reported that the issue has been identified and the impact has been reduced. Currently, Recharge is seeing recovery in all services, and will continue to monitor and reopen this incident if needed.
MONITORING
about 3 years ago - at 03/30/2023 11:41AM
We’re seeing a recovery in our services and will continue to observe for any potential issues.
INVESTIGATING
about 3 years ago - at 03/30/2023 10:29AM
We are experiencing service degradation across all services due to an issue at our Cloud Hosting Provider, we will provide updates as we have them.
Latest ReCharge Payments outages
Merchant Admin Access Degraded - about 13 hours ago
Analytics daily refresh failed impacting data exports. - 17 days ago
Renew Rate Dashboard Error - 2 months ago
Degraded Admin Accessibility - 4 months ago
API degradation across several services - 4 months ago
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