Outage in ReCharge Payments
Components are not being added to some Bundles Orders in Shopify
Resolved MinorIncident Report
Our team has identified an issue with editing Bundles orders in Shopify which is impacting our ability to add Bundle components. We are working with Shopify to resolve the issue.
Components affected
ReCharge Payments Shopify AdminTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/14/2023 04:55PM
We are observing full recovery and all affected orders have been corrected
MONITORING
over 2 years ago - at 12/14/2023 04:13PM
We have validated Shopify's fix and are correcting any affected orders.
IDENTIFIED
over 2 years ago - at 12/14/2023 04:00PM
Shopify has implemented a fix that we are now validating.
INVESTIGATING
over 2 years ago - at 12/14/2023 02:42PM
Our team has identified an issue with editing Bundles orders in Shopify which is impacting our ability to add Bundle components. We are working with Shopify to resolve the issue.
Latest ReCharge Payments outages
Renew Rate Dashboard Error - 2 months ago
Degraded Admin Accessibility - 4 months ago
API degradation across several services - 4 months ago
Issue with charge processing - 5 months ago
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