Outage in ReCharge Payments

Limited Shopify Order Injection Errors

Resolved Major
October 30, 2024 - Started about 2 months ago - Lasted 39 minutes
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 05:11PM

Root cause has been resolved. Automatic error retry processes will retry these charges within the next 24 hours. It is also safe to retry charges manually.

IDENTIFIED about 2 months ago - at 10/30/2024 04:57PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 10/30/2024 04:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 10/30/2024 04:34PM

The issue has been identified and a fix is being implemented.

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