Outage in ReCharge Payments

Degragated Response Times

Resolved Minor
November 12, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are observing slow response times across certain calls; resulting in some page and service timeouts. Engineering is aware and working to resolve. Updates to follow on progress.
Components affected
ReCharge Payments ReCharge API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/12/2024 04:38PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/12/2024 02:45PM

This incident has been mitigated. We will continue to monitor.

IDENTIFIED about 1 month ago - at 11/12/2024 01:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 11/12/2024 01:07PM

We are observing slow response times across certain calls; resulting in some page and service timeouts. Engineering is aware and working to resolve. Updates to follow on progress.

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