Outage in ReCharge Payments

Delays in processing prepaid orders

Resolved Major
January 11, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating delays in processing prepaid orders.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/11/2025 09:52PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 01/11/2025 09:22PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 01/11/2025 09:00PM

We are investigating delays in processing prepaid orders.

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