Outage in ReCharge Payments

API latency issues

Resolved Major
March 17, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are observing issues of system degradation across all services and are currently investigating.
Components affected
ReCharge Payments ReCharge Developer documentation ReCharge Payments ReCharge API ReCharge Payments ReCharge Admin panel ReCharge Payments ReCharge Checkout ReCharge Payments ReCharge Marketing website ReCharge Payments Charge Processing

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/17/2025 10:07PM

This incident has been resolved.

MONITORING 8 months ago - at 03/17/2025 08:29PM

A fix has been implemented and we are monitoring results.

INVESTIGATING 8 months ago - at 03/17/2025 08:09PM

We are observing issues of system degradation across all services and are currently investigating.

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