Outage in ReCharge Payments

Issues accessing Recharge admin links via Shopify

Resolved Minor
March 21, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We received reports of issues accessing the Recharge admin via Shopify and with saving changes in the customer portal. Our team has released a fix. We are seeing recovery and will continue monitoring.
Components affected
ReCharge Payments ReCharge Admin panel

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/21/2025 03:04AM

This incident has been resolved.

MONITORING 8 months ago - at 03/21/2025 12:41AM

We received reports of issues accessing the Recharge admin via Shopify and with saving changes in the customer portal. Our team has released a fix. We are seeing recovery and will continue monitoring.

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