Outage in ReCharge Payments
Delayed Shopify Checkout Contract Creation
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
The issue is now resolved. We have successfully imported all Customer and Subscription information that was delayed.
Our team has deployed a fix for the root cause. We are now monitoring the import of contracts to ensure that all impacted stores are corrected.
Our team has located the cause of the issue and are working to correct it prior to importing missing contracts.
We are continuing to investigate this issue.
We're aware of a small subsection of stores experiencing delays on new Shopify checkouts creating customer records in Recharge. Our team is investigating the root cause of the issue.
Latest ReCharge Payments outages
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