Outage in ReCharge Payments

Limited Delays In Shopify Checkout Contract Creation

Resolved Minor
March 31, 2025 - Started 30 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is aware of an issue with delays in customer record creation and have taken steps to prevent record creation failures. We are investigating the root cause of the issue.
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 03/31/2025 05:38PM

This issue has been resolved.

MONITORING 30 days ago - at 03/31/2025 04:52PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 30 days ago - at 03/31/2025 04:40PM

All records continue to be created successfully and our team is continuing to work through the root cause of the issue.

IDENTIFIED 30 days ago - at 03/31/2025 03:17PM

Our team is aware of an issue with delays in customer record creation and have taken steps to prevent record creation failures. We are investigating the root cause of the issue.

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