Outage in ReCharge Payments
API Latency Issues
Resolved MinorIncident Report
We are seeing slow loading times on some Customer Portals. We have identified the issue and are working on a fix.
Components affected
ReCharge Payments ReCharge Admin panelNeed to monitor ReCharge Payments outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 05/01/2025 10:51PM
This incident has been resolved.
MONITORING
6 months ago - at 05/01/2025 05:57PM
We experienced API latency this morning resulting in slow customer portal load times as well as some charge errors on limited stores. A fix has been released, we are continuing to see recovery and all related charge errors are being retried.
MONITORING
6 months ago - at 05/01/2025 02:17PM
A fix has been implemented and we are continuing to monitor the results.
IDENTIFIED
6 months ago - at 05/01/2025 12:34PM
We are seeing slow loading times on some Customer Portals. We have identified the issue and are working on a fix.
Latest ReCharge Payments outages
Missing Data in Email Analytics - 8 days ago
Analytics Data Delayed for 10/19/25 - 11 days ago
Internal Server Error in the onboarding checklist - 15 days ago
Analytic drill-down data is unavailable - 22 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
