Outage in ReCharge Payments
API Latency Issues
Resolved Minor
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Outage Details
Components affected
ReCharge Payments ReCharge Admin panelLatest Updates ( sorted recent to last )
This incident has been resolved.
We experienced API latency this morning resulting in slow customer portal load times as well as some charge errors on limited stores. A fix has been released, we are continuing to see recovery and all related charge errors are being retried.
A fix has been implemented and we are continuing to monitor the results.
We are seeing slow loading times on some Customer Portals. We have identified the issue and are working on a fix.
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