Outage in ReCharge Payments
Getting timeouts (504 status) from the merchant and customer portal UI
Resolved MajorIncident Report
Issues with the merchant portal UI
Components affected
ReCharge Payments ReCharge Admin panelNeed to monitor ReCharge Payments outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/18/2025 08:51PM
This incident has been resolved since 11:10 AM ET when our provider rolled back an upgrade. We continued monitoring and have observed full recovery.
MONITORING
2 months ago - at 08/18/2025 04:28PM
A fix has been implemented and we are continuing to monitor the results.
INVESTIGATING
2 months ago - at 08/18/2025 08:49AM
We are currently investigating this issue.
MONITORING
2 months ago - at 08/18/2025 08:30AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 08/18/2025 08:10AM
Issues with the merchant portal UI
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