Outage in ReCharge Payments
Getting timeouts (504 status) from the merchant and customer portal UI
Resolved Major
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Outage Details
Issues with the merchant portal UI
Components affected
ReCharge Payments ReCharge Admin panelLatest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/18/2025 08:51PM
This incident has been resolved since 11:10 AM ET when our provider rolled back an upgrade. We continued monitoring and have observed full recovery.
MONITORING
6 days ago - at 08/18/2025 04:28PM
A fix has been implemented and we are continuing to monitor the results.
INVESTIGATING
6 days ago - at 08/18/2025 08:49AM
We are currently investigating this issue.
MONITORING
6 days ago - at 08/18/2025 08:30AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 08/18/2025 08:10AM
Issues with the merchant portal UI
Latest ReCharge Payments outages
Analytics Data Delay - about 1 month ago
Exports erroring out - about 1 month ago
Customer Portal intermittent errors - about 2 months ago
Customer Timeline Not Loading - about 2 months ago
Intermittent 404 errors when accessing the Recharge merchant portal - about 2 months ago
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