Outage in ReCharge Payments
Getting timeouts (504 status) from the merchant and customer portal UI
Resolved MajorIncident Report
Issues with the merchant portal UI
Components affected
ReCharge Payments ReCharge Admin panelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 08/18/2025 08:51PM
This incident has been resolved since 11:10 AM ET when our provider rolled back an upgrade. We continued monitoring and have observed full recovery.
MONITORING
10 months ago - at 08/18/2025 04:28PM
A fix has been implemented and we are continuing to monitor the results.
INVESTIGATING
10 months ago - at 08/18/2025 08:49AM
We are currently investigating this issue.
MONITORING
10 months ago - at 08/18/2025 08:30AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 08/18/2025 08:10AM
Issues with the merchant portal UI
Latest ReCharge Payments outages
Third party provider webhook issue - about 1 month ago
Merchant Admin Access Degraded - about 1 month ago
Analytics daily refresh failed impacting data exports. - about 2 months ago
Renew Rate Dashboard Error - 4 months ago
Degraded Admin Accessibility - 6 months ago
The Status Page Aggregator with Early Outage Detection
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