Outage in ReCharge Payments
Shipping Rate Issues
Resolved Minor
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Outage Details
We are currently investigating issues with shipping rates being applied on some stores.
Components affected
ReCharge Payments Charge ProcessingLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/05/2025 05:04PM
This incident has been resolved.
MONITORING
4 days ago - at 09/04/2025 12:35AM
We are seeing recovery and Recharge is continuing to take steps to mitigate the impact while the fix is being implemented by the shipping rate partner.
IDENTIFIED
4 days ago - at 09/03/2025 08:48PM
The issue has been identified as a result of incomplete external shipping rate response data being received on some stores. Recharge is taking steps to mitigate the impact while the fix is being implemented by the shipping rate partner.
IDENTIFIED
4 days ago - at 09/03/2025 07:29PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 09/03/2025 05:35PM
We are currently investigating issues with shipping rates being applied on some stores.
Latest ReCharge Payments outages
Analytics Data Delay - about 2 months ago
Exports erroring out - about 2 months ago
Customer Portal intermittent errors - 2 months ago
Customer Timeline Not Loading - 2 months ago
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