Outage in ReCharge Payments
Merchant Admin Outage
Resolved MajorIncident Report
We are investigating an issue affecting the Merchant Portal and Customer Portal. We will continue to provide updates as we review.
Components affected
ReCharge Payments ReCharge Admin panelTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/10/2025 09:53PM
This incident has been resolved.
MONITORING
7 months ago - at 09/10/2025 09:25PM
The issue has been resolved and all stores should now see recovery. Our team will continue to monitor services.
IDENTIFIED
7 months ago - at 09/10/2025 09:13PM
The issue has been identified and stores should be seeing recovery. We will continue to provide updates.
INVESTIGATING
7 months ago - at 09/10/2025 09:00PM
We are investigating an issue affecting the Merchant Portal and Customer Portal. We will continue to provide updates as we review.
Latest ReCharge Payments outages
Renew Rate Dashboard Error - 2 months ago
Degraded Admin Accessibility - 4 months ago
API degradation across several services - 4 months ago
Issue with charge processing - 5 months ago
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