Outage in ReCharge Payments
Merchant Admin Outage
Resolved Major
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Outage Details
We are investigating an issue affecting the Merchant Portal and Customer Portal. We will continue to provide updates as we review.
Components affected
ReCharge Payments ReCharge Admin panelLatest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/10/2025 09:53PM
This incident has been resolved.
MONITORING
8 days ago - at 09/10/2025 09:25PM
The issue has been resolved and all stores should now see recovery. Our team will continue to monitor services.
IDENTIFIED
8 days ago - at 09/10/2025 09:13PM
The issue has been identified and stores should be seeing recovery. We will continue to provide updates.
INVESTIGATING
8 days ago - at 09/10/2025 09:00PM
We are investigating an issue affecting the Merchant Portal and Customer Portal. We will continue to provide updates as we review.
Latest ReCharge Payments outages
Shipping Rate Issues - 15 days ago
Getting timeouts (504 status) from the merchant and customer portal UI - about 1 month ago
Analytics Data Delay - 2 months ago
Exports erroring out - 2 months ago
Customer Portal intermittent errors - 3 months ago
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