Outage in ReCharge Payments
Stale data for 9/17/25 on some analytics dashboards
Minor
September 18, 2025 - Started about 2 hours ago
Official incident page
Official incident page
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Outage Details
Our team has identified that some analytics dashboards are reflecting stale data for 9/17/25. We are working to identify the issue and update the data.
Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 09/18/2025 02:52PM
We have identified the issue and are working on a fix.
INVESTIGATING
about 2 hours ago - at 09/18/2025 02:49PM
Our team has identified that some analytics dashboards are reflecting stale data for 9/17/25. We are working to identify the issue and update the data.
Latest ReCharge Payments outages
Merchant Admin Outage - 8 days ago
Shipping Rate Issues - 15 days ago
Getting timeouts (504 status) from the merchant and customer portal UI - about 1 month ago
Analytics Data Delay - 2 months ago
Exports erroring out - 2 months ago
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