Outage in ReCharge Payments
Delayed processing of some Rewards flows
Resolved Minor
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Outage Details
We are an investigating an issues affecting some Rewards flows and email marketing consent synchronization.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/30/2025 12:23PM
Data cleanup has been completed. This issue is now fully resolved.
MONITORING
13 days ago - at 09/27/2025 12:13AM
A fix has been implemented, and the issue is now resolved. Our team is continuing to work on data cleanup.
MONITORING
14 days ago - at 09/26/2025 09:35PM
A fix has been implemented and we are monitoring results.
IDENTIFIED
14 days ago - at 09/26/2025 09:34PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
14 days ago - at 09/26/2025 08:57PM
We are an investigating an issues affecting some Rewards flows and email marketing consent synchronization.
Latest ReCharge Payments outages
Analytic drill-down data is unavailable - about 24 hours ago
Internal Server Error in the onboarding checklist - 11 days ago
Stale Analytics Data - 15 days ago
Stale data for 9/17/25 on some analytics dashboards - 22 days ago
Merchant Admin Outage - 30 days ago
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